Customer Care Executive
Year Mohali, Punjab, India
Job Description
Qualification \xe2\x80\x93 Minimum 12th Job Type - Full Time \xe2\x80\x93 Regular or Part-time Full Time - Salary Between - 25 k to 30 K + Night allowances as per company norms Timing - Rotationtional shifts - Must be ready to work in Night shifts Key Skill \xe2\x80\x93 Fluent Communication skills in English and have basic touch with Typing Job and Responsibilities:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Escalate any issues to the Team Leader
- Achieve agreed-on KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures, and processes
- Work collaboratively with the team
- Flexible shift
- Morning shift
- Night shift
- Rotational shift
- Performance bonus
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Job Detail
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Job IdJD2998874
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMohali, Punjab, India
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EducationNot mentioned
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ExperienceYear