Job Description

Attend and manage inbound/outbound calls from customers related to pest control services. Book service appointments and coordinate scheduling with operations team. Follow up with clients regarding service satisfaction and feedback. Handle customer complaints or queries efficiently and ensure timely resolution. Maintain call logs, service details, and updates in the CRM system or designated software. Coordinate with field technicians and ensure proper communication flow. Support backend tasks like report preparation, client confirmations, etc. Work on Sundays (with weekly off on any other day).
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Life insurance Provident Fund
Schedule:

Fixed shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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