Customer Care Executive

Year    Kolkata, West Bengal, India

Job Description


Company OverviewHemocean Outsourcing provides training and placement services with a strong team, offering top to bottom positions. Operating year-round to connect graduates with companies.Job OverviewCustomer Care Executive role at Hemocean Outsourcing, a staffing & recruiting company in Jabalpur, Madhya Pradesh. Full-Time/Contract-To-Hire position in Kolkata with a great package for Freshers.Qualifications and Skills

  • 1. Excellent communication and interpersonal skills
  • 2. Ability to multi-task, prioritize, and manage time effectively
  • 3. Problem-solving skills and a customer-oriented approach
  • 4. Basic computer knowledge and proficiency in MS Office tools
  • 5. Willingness to learn and adapt in a fast-paced environment
Roles and Responsibilities
  • 1. Respond to customer inquiries via phone, email, and chat
  • 2. Handle customer complaints, provide appropriate solutions and alternatives
  • 3. Ensure customer satisfaction and loyalty through excellent service
  • 4. Maintain customer records and update account information
  • 5. Collaborate with internal teams to improve overall customer experience

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Job Detail

  • Job Id
    JD3281654
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year