Job Description

* Associate Hiring * (WORK FROM OFFICE) Designation \xc2\xb7 Advance resolution expert (L2) Job Profile \xc2\xb7 Handling escalation calls. Job Type \xc2\xb7 Full Time \xe2\x80\x93Permanent - Duration 9 Hours (including 1 hr break) Mandatory Criteria- \xc2\xb7 Communication skill \xe2\x80\x93 Excellent communication needed in English and Hindi \xc2\xb7 Education \xe2\x80\x93 Higher secondary \xc2\xb7 Experience \xe2\x80\x93 min 1year BPO exp required. \xc2\xb7 Work Timing \xe2\x80\x93 24*7 rotational (drop and pickup available for odd shifts) \xc2\xb7 Week off \xe2\x80\x93Rotational,6 days working. \xc2\xb7 Maximum Age Limit - 40 Interview Structure - \xc2\xb7 HR round \xe2\x80\x93 Yes \xc2\xb7 Typing Test \xe2\x80\x93Min 30WPM/90% accuracy \xc2\xb7 Psychometric test \xc2\xb7 Versant test(Versant score should be 4) \xc2\xb7 Client round Documents Required - \xc2\xb7 Aadhar Card (Complete Date of Birth) \xe2\x80\x93 Mandatory \xc2\xb7 Pan Card - Mandatory \xc2\xb7 Education Marks sheets \xe2\x80\x93 10th, 12th, Mandatory \xc2\xb7 Experience Letter, Offer Letter, Pay slips (last 3 months) Salary and Benefits \xc2\xb7 CTC-245000/-, Salary in hand 18342/-. \xc2\xb7 Salary from first day \xc2\xb7 ESIC & PF Job Types: Full-time, Fresher Salary: \xe2\x82\xb916,000.00 - \xe2\x82\xb919,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Education: Bachelor\'s (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Required) English (Required) Ability to Commute: Kolkata, West Bengal (Preferred) Ability to Relocate: Kolkata, West Bengal: Relocate before starting work (Preferred) Job Type: Full-time Salary: \xe2\x82\xb916,000.00 - \xe2\x82\xb919,000.00 per month Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person Speak with the employer
+91 8305010170