Job Description

ResponsibilitiesCustomer Service Responsibilities list:

We are looking for Keralite (Male Candidiates Only)

Age above: 35 - 40

Job Timings: 12pm - 10 pm

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Requirements and skills

Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person