Hi , Prabhjot kaur this side from maxicus kochar tech HR department . Since you are interested in the job . This is the job discription . Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. : \xe2\x97\x8f Provide superior Customer Experience on Chat/Email/Call. \xe2\x97\x8f Provide accurate, valid, and complete information by using the right methods/tools \xe2\x97\x8f Maintaining a positive, empathetic, and professional attitude toward customers at all times \xe2\x97\x8f Collaborate with team members, and customer service teams to ensure a superior customer experience. \xe2\x97\x8f Follow the company\xe2\x80\x99s communication procedures, policies, and guidelines at all times \xe2\x97\x8f Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality. Minimum Qualifications & Requirements: \xe2\x97\x8f 12th pass can apply \xe2\x97\x8f Freshers are also considered \xe2\x97\x8fGood Communication Required . \xe2\x97\x8f Rotational shifts . Day shift : 9am to 6pm OR 10am to 7pm Night shift : 5pm to 2am OR 6pm to 3am . \xe2\x97\x8f 6 days working 1 week off . Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station . Salary: INR (per month) 11 ctc 9500 in hand Working mode: Work from Office Location: kolkata west bengal Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157 Job Types: Full-time, Permanent Salary: \xe2\x82\xb911,000.00 per month Benefits:

• Provident Fund

Schedule:

• Evening shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Ability to Commute:

• Kestopur, Kolkata, West Bengal (Required)

Ability to Relocate:

• Kestopur, Kolkata, West Bengal: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 6005701396