Job Description

Hello, We are looking for a Customer Care Executive for a reputed firm.job Specifications. Location : Kalyan , Mumbai. Education/ Formal Qualification Any Graduate with MBA can be preferred Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills, excel, words etc. Responsibilities \xef\x82\xb7 Looking after the in house Retailers Complaints & getting resolved from the relevant department. (Retail Operations) \xef\x82\xb7 Sending Reports & Analyzing. \xef\x82\xb7 Event Organizing. (Marketing) \xef\x82\xb7 Events for retail Partners. (Retail Operations) \xef\x82\xb7 Looking after fit out work of brands. (Operation) \xef\x82\xb7 Coordinating with MEP, Security, Housekeeping & Parking Team. \xef\x82\xb7 Making Snag reports. \xef\x82\xb7 Coordinating with the Project team for Mall renovation work. \xef\x82\xb7 Weekly meetings with the out source team members. \xef\x82\xb7 Customer service \xe2\x80\x93 CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner \xef\x82\xb7 Retail relations \xe2\x80\x93 CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement \xef\x82\xb7 Government compliance \xe2\x80\x93 Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances \xef\x82\xb7 Credit control assistance \xe2\x80\x93 CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection \xef\x82\xb7 Retail and service provider Communication \xe2\x80\x93 Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more \xef\x82\xb7 Records , Reports and inventory \xe2\x80\x93CCE need to maintain track inventory, record , record day. Please revert with updated cv. Regards,Anamika Singh. Job Type: Full-time Salary: 921,000.00 - 923,000.00 per month Schedule:

• Flexible shift
• Morning shift

Ability to commute/relocate:

• Kalyan, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 6 years (Preferred)
• total work: 6 years (Preferred)
• Customer service: 6 years (Preferred)
• Customer relationship management: 6 years (Preferred)
• Sending Reports: 6 years (Preferred)
• Event Organizing: 6 years (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
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