Customer Care Executive

Year    Hyderabad, Telangana, India

Job Description

  • Need Under-graduates or Graduates.
  • Should be good in English and Tamil
  • Should be good in English and Malayalam, Hindi
  • Should be good in English and Kannada, Hindi
  • Should be willing to work in rotational shifts
Package : 16,000 To 22,000 CTC + Shift allowance's + Incentives.Designation: Customer Support Associate.Job description : voice process-Banking domain - Support customers through Inbound calls in relation to the credit card queries also should be ready for cross-sales to earn huge incentives. Rotational shifts, Rotational week off. Especially for Females, the last logout time would be 8:00 PM only 6 days a weekManage large amounts of incoming phone call
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customersJob Type: Full-timeSalary: ?16,000.00 - ?22,000.00 per monthSchedule:
  • Flexible shift
Supplemental pay types:
  • Commission pay
  • Overtime pay
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Tamil (Preferred)
  • English (Required)
Speak with the employer
+91 9836896663

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Job Detail

  • Job Id
    JD2893982
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year