Package : 16,000 To 22,000 CTC + Shift allowance's + Incentives.Designation: Customer Support Associate.Job description : voice process-Banking domain - Support customers through Inbound calls in relation to the credit card queries also should be ready for cross-sales to earn huge incentives. Rotational shifts, Rotational week off. Especially for Females, the last logout time would be 8:00 PM only 6 days a weekManage large amounts of incoming phone call Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customersJob Type: Full-timeSalary: ?16,000.00 - ?22,000.00 per monthSchedule:
Flexible shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Tamil (Preferred)
English (Required)
Speak with the employer +91 9836896663
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