Customer Care Executive
Job Description
:- He / She serves as the primary point of contact for customers coming to Hospital Attending customer\xe2\x80\x99s needs, complaints & resolving them. If he / she is unable to resolve guide customer to concern person who will resolve the queries. Helping customers to reach their require place in Hospital or guiding them to particular area / department / information. Keeping customers records, interactions, queries & comments to improve process & services. Following up with customer & their queries. Ensuring requests are attended properly. Taking feedbacks from customers. Identifying the gaps in customer satisfaction level Requirements: Should have good communication skills, soft spoken. He / She must have good command over regional language. Should have problem solving approach. Should be quick in responding customer\xe2\x80\x99s queries / requirements / follow ups. Should have good knowledge of Microsoft Office. Candidate from Customer Relations / Front Office are preferable. Required Qualification \xe2\x80\x93 Graduate / Post Graduate in any field. Job Type: Full-time Salary: 912,000.00 - 925,000.00 per month Schedule:
- Morning shift
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Technical support: 1 year (Preferred)
- total work: 3 years (Preferred)
- Customer service: 2 years (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Gujarati (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3018798
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGandhinagar, Gujarat, India
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EducationNot mentioned
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ExperienceYear