Greetings of the day! we\xe2\x80\x99re hiring a customer care executive to help us provide the best possible experience to every customer who interacts with us. Objectives
Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers
Maintain accurate records of customer interactions and steps taken to resolve issues
Responsibilities
Manage customer conversations across all our support via phone
Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
Proactively take steps to enhance the customer experience
Share relevant customer feedback to help us improve our offerings
Required skills and qualifications
Strong written and verbal communication skills
Graduate & undergraduate both can apply
Age limit 18 to 26 years male & female both can apply
Fresher candidate also can apply
Friendly and empathetic demeanor
Exceptional problem-solving ability
Ability to collaborate across departments and teams