Job Description

We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide information.For one of the well-known Tour & Travel based 14 year old company by the name Anitej Services Pvt. Ltd. refer as GTSCabsAnitej Services Private Limited is a Private incorporated (refers as GTS cabs) serving efficiency and fulfilling customer's desire from last 12 years. GTS cab paves the path of success by being one of the leading names in providing best cab rental services in India.To know more: www.gtscab.comJob DetailsResponsibilities and Duties
Tour & Travel based Company where the Customer Care Executive will be involved in Entire customer support over the calls including Handle Customer Queries, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills etc.At the same time will handle all the Driver-related issues and assist them to assign duties, provide correct customer pick-up & drop information, update them the latest offers in details etc.Requirement-Excellent Communication Skills.
-Must be able to handle customer queries.
-Problem Solving Skills.
-Well-versed with basic knowledge of computer.
-Ready to work for rotational shifts.Job Type: Full-timeSalary: ?10,000.00 - ?12,000.00 per monthSchedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Dehradun, Dehra Dun - 248001, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Speak with the employer
+91 7055508866