Job Description

Company Overview

GoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore since 2019. We specialize in executive search and recruitment, providing highly qualified professionals for senior, middle, and junior management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients. We believe in the success of our customers and strive to deliver exceptional service to ensure their satisfaction.

Job Overview

We are looking for a Customer Care Executive to join our team at GoodVibes Placement Services. As a Customer Care Executive, you will be responsible for providing superior customer service and support to our clients. This is a full-time position based in Chennai, Tamil Nadu, India. The ideal candidate should have less than 1 year of experience and possess excellent communication and customer service skills. If you are passionate about helping customers and ensuring their satisfaction, we would love to hear from you!

Qualifications and Skills

• Graduation mandatory

• 5 Days working

• Rotational Week Off

• Rotational shifts (24/7). (No Cab provided)

• Minimum 6 months experience in any BPO.

• Language- English and Hindi mandatory.

• Location Guindy, Chennai.

• Salary 24K CTC (21K take home).

• Immediate Joiners preferred.

Benefits-One-way Travel, One week accommodation, Relocation Bonus

Roles and Responsibilities

• Responding to customer inquiries and providing product information
• Resolving customer complaints and issues in a timely and professional manner
• Ensuring customer satisfaction through effective communication and problem-solving
• Processing customer orders and updating relevant information in the system
• Providing support to the sales team and assisting with sales-related activities
• Maintaining a high level of product knowledge to effectively address customer queries
• Building and maintaining positive relationships with customers to enhance loyalty
• Collaborating with cross-functional teams to improve overall customer experience
• Keeping accurate records of customer interactions and transactions
• Adhering to company policies and procedures to maintain high standards of service

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