Customer Care Executive (cce)
Year Mumbai, Maharashtra, India
Job Description
b'
: \xc2\xb7 Manage large amount of incoming & outcoming calls \xc2\xb7 Generates Sales Lead \xc2\xb7 Provide accurate, valid & complete information by using the right method/ tools \xc2\xb7 Meet personal/ customer service team sales targets & call handling quotas \xc2\xb7 Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution \xc2\xb7 Keep Records of customer interactions \xc2\xb7 Follow communication procedures, guidelines & policies \xc2\xb7 Take the extra mile to engage customers Skills : \xc2\xb7 Excellent communication & presentation skills \xc2\xb7 Ability to multi-task, priorities, and manage time effectively \xc2\xb7 Track Record of over- achieving quota \xc2\xb7 Strong phone contact handling skills & active listening \xc2\xb7 Familiarity with CRM systems & practices \xc2\xb7 Customer Orientation & ability to adapt/ respond to different types characters Job Types: Full-time, Permanent Salary: \xe2\x82\xb928,509.59 - \xe2\x82\xb935,000.00 per month Benefits:
- Provident Fund
- Day shift
- Performance bonus
- Bachelor\'s (Required)
- total work: 2 years (Required)
- English (Required)
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Job Detail
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Job IdJD3259847
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear