Job Description

Handle incoming customer inquiries and provide accurate and timely responses Resolve customer complaints or issues in a professional and efficient manner Ensure customer satisfaction by identifying and addressing their needs and concerns Maintain customer records and update the relevant information in the CRM system Collaborate with other departments to resolve complex customer problems Follow up with customers to ensure their issues are fully resolved Upsell products or services to customers when appropriate Provide feedback to management regarding customer trends and concerns Maintain high standards of professionalism, empathy, and patience in all customer interactions
Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Education:

Bachelor's (Preferred)
Location:

Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person