Customer Care Executive
Year Bengaluru, Karnataka, India
Job Description
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Profile Summary We are looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company\xe2\x80\x99s client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility:
+91 9157060860
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
- 6 months BPO or Travel experience
- Bachelor\'s Degree or Undergraduate dropouts
- Excellent Written and spoken communication, business technical writing
- Computer Skills \xe2\x80\x93 ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat/Email)
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
- We train New Joiners on GDS (Amadeus).
- Health insurance
- Life insurance
- Provident Fund
- Rotational shift
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
- Higher Secondary(12th Pass) (Required)
+91 9157060860
- Health insurance
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Job Detail
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Job IdJD3047605
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear