Customer Care Executive

Year    Ahmedabad, Gujarat, India

Job Description

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  • Manage large amounts of incoming phone calls
  • Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per month Benefits:
  • Leave encashment
  • Provident Fund
Schedule:
  • Day shift
Education:
  • Bachelor\'s (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person Speak with the employer
+91 8980811389

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Job Detail

  • Job Id
    JD3280496
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ahmedabad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year