Customer Care Executive

Year    Ahmedabad, Gujarat, India

Job Description


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per month Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability
Education:
  • Bachelor\'s (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)
Speak with the employer
+91 8128838896

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Job Detail

  • Job Id
    JD3202449
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ahmedabad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year