Customer Care Assistant

Year Faridabad, Haryana, India

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Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Good Communication skills in written as well.
Mail part should be strong.

Call HR:- 7678629199

Good Communication

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