Job Description

Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. :
\xe2\x97\x8f Provide superior Customer Experience on Chat/Email/Call.
\xe2\x97\x8f Provide accurate, valid, and complete information by using the right methods/tools
\xe2\x97\x8f Maintaining a positive, empathetic, and professional attitude toward customers at all times
\xe2\x97\x8f Collaborate with team members, and customer service teams to ensure a superior customer experience.
\xe2\x97\x8f Follow the company\xe2\x80\x99s communication procedures, policies, and guidelines at all times
\xe2\x97\x8f Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality. Minimum Qualifications & Requirements:
\xe2\x97\x8f 12th and graduation passed out are considered
\xe2\x97\x8f Freshers are also considered
\xe2\x97\x8f Good English , Hindi Rotational shift ( including night shift) Salary: INR (Per month) 11 k to 16 k Working mode: Work from Office Location: Kestopur , Kolkata West Bengal Job Types: Full-time, Fresher Salary: \xe2\x82\xb911,000.00 - \xe2\x82\xb916,000.00 per month Benefits:

• Provident Fund

Schedule:

• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)