Job Description

Key Responsibilities:*
Handle inbound calls and resolve customer queries related to insurance products (health, life, motor, general insurance, etc.).*

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Make outbound calls for policy renewals, cross-selling, upselling, and lead generation.*

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Explain insurance plans, benefits, premium calculations, and terms clearly to customers.*

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Guide customers through claim procedures, documentation, and grievance handling.*

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Maintain customer records in CRM and ensure timely follow-ups.*

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Provide accurate and updated information to build trust and long-term relationships.*

Job Type: Full-time

Pay: ₹17,000.00 - ₹27,000.00 per month

Benefits:

Health insurance Life insurance Paid sick time Provident Fund
Education:

Bachelor's (Required)
Language:

English (Required) Hindi (Required)
Location:

Vashi, Navi Mumbai, Maharashtra (Required)
Work Location: In person