Job Description

CSA

Date:

Dec 8, 2025

Location:

Hyderabad, IN

Requisition ID:

18971

Description:

: Sr. Customer Support Executive

Location:

Hyderabad

Experience:

Min. 1 year in International Customer Support

Education:

Graduate / Under-Graduate / 10th Pass

Role Overview:

We are hiring a

Senior Customer Support Executive

to handle international customer queries via calls, chats, or emails. The candidate must have excellent English communication skills and experience managing global customers.

Key Responsibilities:

Resolve customer issues efficiently (voice/chat/email). Provide accurate information and maintain customer satisfaction. Escalate complex cases and document interactions. Achieve quality and performance targets.

Requirements:

Minimum 1 year of experience in an international process (US/UK/Canada/Australia). Strong communication & problem-solving skills. Willingness to work in rotational shifts/night shifts.

Benefits:

Competitive salary + incentives * Growth opportunities