Csa
Job Description
Job Title: CSAGrade: H1/H2Job Category: AssociateFunction/Department: OperationsReporting to: Team Lead Role Description:Roles & Responsibilities (Indicative not exhaustive)CSA Non-voice Claims & Enrollment Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines and India. Our \'rightshore\' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companiesKey Results\xc2\xb7 Production, Quality\xc2\xb7 Shift and Schedule adherence\xc2\xb7 Process KnowledgeRole Holder ProfileA. Preferred educational qualifications: Graduation (Any discipline - 3 years) without arrears.B. Skills and Competenciei. Functional / Technical:\xc2\xb7 Good Communication Skills\xc2\xb7 Listening & Comprehensionii. Behavioral:\xc2\xb7 Shift Adherence\xc2\xb7 Floor Decorum\xc2\xb7 Interpersonal skills\xc2\xb7 Team Player
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Job Detail
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Job IdJD3275729
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear