Job Description

\xe2\x97\x8f Post Sales Activities and Back end Operations.

\xe2\x97\x8f Coordination with banks for the payments and project approvals

\xe2\x97\x8f Coordinating with legal, technical, sales & marketing, Finance & Account department for

necessary interrelationship

\xe2\x97\x8f Accountable for managing Cancellations, Transfers, Replacements and Refunds for respective

locations.

\xe2\x97\x8f To fulfill customer requirements for Receipts, account status, bank documentation like

Permission to mortgage, Third party agreement and NOCs.

\xe2\x97\x8f Liaison with banks, HFCs for customer documentation, project approvals and loan approvals.

\xe2\x97\x8f Manage customer entries into the system as per agreed timelines on a regular basis.

\xe2\x97\x8f Timely closure of time linked/ construction linked due payments followed by coordination with

banks and customers directly.

\xe2\x97\x8f Giving possessions and scheduling the registry.

\xe2\x97\x8f Providing information to all existing customers about the new products launched, new features

introduced and new schemes announced for customers.

\xe2\x97\x8f Recovery and collection.

\xe2\x97\x8f Calling Report on daily basis

\xe2\x97\x8f Call back list report on daily basis.

Requirements

\xe2\x97\x8f Should have minimum experience of 2 years in CRM and Home Loan.

\xe2\x97\x8f Knowledge of customer life cycle processes in Real estate industry.

\xe2\x97\x8f Knowledge of Tally

\xe2\x97\x8f Good in communication and presentation

\xe2\x97\x8f Tech savvy and system oriented

One Realty Group