Job Description

Job Title : CRES MI CoE Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Hybrid Working

BUK & BX \xe2\x80\x93 All locations

We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs

Introduction:

This role involves maintaining and delivering the Global Management Information & Analytics (MIA) COE framework, supporting the Global CRES & LS frontline, by being part of a dedicated back office team based out of Pune. Supporting the team lead to implement robust processes and standardization leading to efficiency and assurance, you will be responsible for data management and management reporting.

The role holder will be responsible for collecting, processing, and analysing key management data for use in high-visibility management information to CRES. Working closely with the team lead, the role holder will be handling cross-border interactions and country nuances in order to get cross-supplier input and support. The role also involves providing the required support in the roll out of EDMS platform across CRES as well support the current ProjectWise Bentley system.

What will you be doing?

Management Information
- Work in a team to maintain and deliver a centralised and industrialised Management Information framework to handle all scheduled and unscheduled MI reporting needs of CRES and LS across pillars.
- Operate the CRES and LS data warehouse for retrieval and processing of management reports, ensuring data integrity, one version of information, a strong control in data broadcast and publishing of reports.
- Collect and process raw data from suppliers, internal data owners, and separate Barclays teams, and work to deliver end-to-end timelines as set out by the team lead.
- Analyse and number crunch data and business requirements and translate into effective senior level presentations and dashboard including but not limited to use of latest data reporting tools in form of Tableau, Alteryx among others
- Working with the team and business stakeholders to maintain, deliver, and make periodic refinements to reporting overlay (e.g. reporting template or dashboard) and internal processes.
- Collaborate to ensure governance of key projects and transformation agenda and effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors
- Cater and deliver all MI types needs for CRES and LS (e.g. CRM MI, Service Mgmt. MI, Operations MI and Location Strategy MI)
- Develop and continuously improve dashboard reports based on changing cost needs
- Work closely with Global CRM Lead and support their relationship and commitments to customers
- Collaborate with multiple stakeholders and departments to prepare data mining processes and develop designs for effective data analysis and reporting

Assurance
- Support the team lead in providing assurance that data management and reporting are conducted in a robust and compliant manner
- Participate in/coordinate any audit of CRES and Location Strategy supplier management, performing self-assessments in liaison with CCO and drawing in other areas as appropriate

Scope
The role covers management information delivery relating to CRES and Location Strategy \xe2\x80\x93 either in terms of reviewing and finalising MI reports and refinement of reporting process
- Size \xe2\x80\x93 all scheduled and unscheduled management information reports within CRES and LS
- Complexity \xe2\x80\x93 Role spans multiple pillars and geographies dealing with retrieval and manages delivery of high impact senior level and customer MI reports
- Type \xe2\x80\x93CRM MI, Internal MI, Location Strategy MI, Operations MI & EDMS topics

What we\xe2\x80\x99re looking for:

Overview
Clear communicator: Able to clearly communicate issues, raise ideas and concerns, and communicate progress with wider team.
Functional know how: Strong and credible functional know how and deep understanding of data analytics, warehousing and reporting.
Value-based business perspective: has a strong appreciation of data integrity and ensures accuracy; is always looking for reducing process complexities

Key skills:
- Able to work both independently and as a team to a high performance.
- Highly organised and structured. Analytical, process orientated, diligent and logical approach to work.
- The role requires at least 8 years of relevant MI experience and at least two years of experience in developing dashboards in Tableau as well knowledge of databases as well as working knowledge of Alteryx.
- Strong experience in data warehouse management best practice.
- Demonstrate excellent track record of delivering individual and group assignments on time, to a high standard.
- Ability to focus on both attention to detail and presentation of concepts to stakeholders at a summary level .
- Direct experience of global organisation/colleagues and matrix reporting.
- Articulate communicator with proven written and verbal communication.
- Ability to thrive in a highly complex operating environment and with a huge variety of tasks and challenges.
- Proactively seeking opportunities for continuous development.

Relevant Knowledge: CRES expertise is an advantage, but not required. Strong experience in data analytics, management reporting, change management and product development, preferably in an agile framework. Strong understanding of data modelling, data warehousing, and data query practices.

Skills that will help you in the role:

• Technical Skills \xe2\x80\x93 Tableau, ALTERYX
• Any Graduate or Postgraduate
• Background from CRES (corporate real estate reporting)

Where will you be working?
Pune

Be More at Barclays
At Barclays, each day is about being more \xe2\x80\x93 as a professional, and as a person. \xe2\x80\x98Be More @ Barclays\xe2\x80\x99 represents our core promise to all current and future employees. It\xe2\x80\x99s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution.
Integrity
We operate with honesty, transparency, and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise, and resources to make a positive difference.
Stewardship
We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Barclays