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Role/Job Title: Credit Operations Manager
Business: Retail Assets
Function/ Department: Retail Assets
Place of work: PAN India
Roles & Responsibilities:
' - Handling original property papers for loan applications
- Performing on-ground disbursal activities like cheque management, documents for legal vetting etc.
- Work with sales teams and credit teams to resolve queries related to the documents in a timely manner
- Liaise with legal and technical vendors for verifications of documents
- Managing a team of local operations officers responsible for performing post disbursal checks and collection and scanning of physical documents
- Ensuring adherence to set SLA and TAT targets for E2E loan disbursal
Secondary Responsibilities :
NA
Managerial & Leadership Responsibilities :
NA
Key Success Metrics:
Improvement in TAT and efficiency for processing property papers, error rate in audits within target
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