Job Description

Key Responsibilities and Duties:

Managing Customer Accounts:

Tracking outstanding invoices, monitoring debtor balances, and reconciling accounts.

Debt Recovery:

Contacting customers about overdue payments, negotiating repayment plans, and initiating legal action if necessary.

Credit Risk Assessment:

Evaluating new credit applications, assessing creditworthiness, and monitoring changes in customer financial situations.

Customer Communication:

Responding to client inquiries, resolving disputes, and maintaining strong relationships.

Policy and Procedure Compliance:

Ensuring adherence to credit and collection policies and procedures.

Record Keeping:

Maintaining accurate records of customer accounts, payment history, and credit limits.

Reporting and Analysis:

Preparing reports on outstanding debt, payment trends, and credit risk.

Cash Flow Management:

Working to improve cash flow by ensuring timely payments and reducing bad debts.

Skills and Qualifications:

Strong Communication and Negotiation Skills:

Essential for dealing with customers, resolving disputes, and negotiating repayment plans.

Analytical and Problem-Solving Skills:

Necessary for assessing credit risk, analyzing payment patterns, and identifying potential problems.

Detailed and Organized:

Important for managing multiple customer accounts, tracking outstanding invoices, and maintaining accurate records.

Knowledge of Credit Control Procedures and Practices:

Understanding of credit checks, payment terms, and debt recovery processes.

Proficiency with Credit Control Software:

Ability to use software for managing customer accounts, tracking invoices, and generating reports.

Understanding of Accounting and Financial Principles:

A basic understanding of accounting principles, balance sheets, and cash flow statements.

Job Types: Full-time, Permanent

Pay: ?9,419.52 - ?18,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift Rotational shift Weekend availability
Supplemental Pay:

Performance bonus
Work Location: In person

Application Deadline: 02/06/2025
Expected Start Date: 05/06/2025