to manage and oversee the organization's credit and receivables process, particularly with third-party administrators (TPAs) and insurance companies. The ideal candidate will be responsible for timely collection, reconciliation, and resolution of outstanding payments, while maintaining strong relationships with internal and external stakeholders.
Key Responsibilities:
Monitor and manage accounts receivable from TPAs, Insurance companies, and corporate clients.
Regularly follow up on outstanding invoices to ensure timely collection.
Ensure accurate billing and resolve any discrepancies or disputes with clients or internal departments.
Maintain updated records of collection status, ageing reports, and payment history.
Liaise with insurance/TPA coordinators and the billing team to ensure proper documentation and approval processes.
Prepare and submit periodic reports on receivables, collection trends, and risk accounts to management.
Coordinate with the legal team in case of unresolved or disputed claims.
Evaluate credit risk and recommend action plans to minimize bad debts.
Support the month-end closing process by ensuring revenue and receivables are properly accounted for.
Key Skills & Competencies:
Strong knowledge of credit control and collection procedures
Experience in dealing with TPAs/insurance claims
Excellent communication and negotiation skills
Proficiency in MS Excel and accounting software
Strong analytical and problem-solving ability
Attention to detail and ability to work under pressure
Knowledge of healthcare billing cycles is a plus