Assess and evaluate customer credit applications and set credit limits as per company policy.
Monitor accounts receivable and ensure timely collection of payments.
Follow up with clients via calls, emails, and official correspondence regarding overdue accounts.
Negotiate and resolve payment delays or disputes in a professional manner.
Maintain accurate records of collections and customer interactions.
Prepare daily, weekly, and monthly reports on outstanding receivables and collection status.
Collaborate with the sales and finance team to mitigate credit risks.
Escalate delinquent accounts for legal or recovery action if required.
Ensure compliance with company credit policies and financial regulations.
Qualifications & Skills:
Bachelor's degree in Commerce, Finance, Accounting, or related field.
2-4 years of experience in credit control, accounts receivable, or collections.
Strong knowledge of credit management and collection procedures.
Proficiency in
MS Excel (Pivot Tables, VLOOKUP, MIS reporting)
and accounting software (Tally, SAP, QuickBooks, or similar).
Excellent communication, email drafting, and negotiation skills.
Detail-oriented, organized, and able to work under pressure to meet deadlines.