SUMMARY: Conducts credit investigations and collects delinquent accounts of customers by performing the following duties:
Responsibilities :
Ensure collections operations function smoothly and effectively
Identify and communicate with customers with delinquent accounts by mail, phone, etc
Document all collections activities within a weekly A/R aging file with cause codes for all past due invoices.
Monitor accounts to identify overdue payments, research & resolve all kind of disputes.
Meet collections target as assigned.
Analyze financial and credit information pertaining to prospective and existing customers, provide subjective and objective risk taking and summarize the information in a detailed written analysis.
Prepare various periodic reports as requested by Management.
Reviews collection reports to ascertain status of collections and balances outstanding.
Interfaces with customers as required in resolving customer credit issues.
Performs other duties as assigned.
Requirements :
Exposure of US credit & collection
Experience collecting for High volumes A/R portfolios for US customer.
Ability to work independently and proactively to develop solutions with miniman guidance.
Stron oral and written communications skills.
Excel Skills ( Reporting Knowledge, building of AR Aging reports, DSO reports etc)
Willing to work in US shift hours
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