Cre Customer Relations Executive
Job Description
FOR JAIPUR ONLY *From automotive Industries / Showroom Receptionists are preferred. Handle a showroom, welcome and greet customer who visits and give proper vehicle knowledge. Maintain up-to-date visit/customer database and records in the system Cold Calling, Service reminder call, Take appointments and post sale/service feedback calls as per the process. Answer calls professionally to provide necessary information about vehicle and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers\xe2\x80\x99 requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix. Job Type: Full-time Salary: 915,000.00 - 920,000.00 per month Benefits:
- Paid sick time
- Provident Fund
- Day shift
- Jaipur - 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
- Customer service: 1 year (Preferred)
- Automobile Industry: 1 year (Preferred)
- total work: 2 years (Preferred)
- Hindi, English, Rajasthani (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD2979051
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear