About US: Atlas Systems Inc. is a Software Solutions company headquartered in East Brunswick, NJ. Incorporated in 2003, Atlas provides a comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our unparalleled experience of over a decade in the software industry and global reach, we have grown with extensive capabilities across industry verticals. For more information, please visit our website https://www.atlassystems.com/. Please use following URL to apply: https://atlas.bamboohr.com/careers/293 : Responsibilities:
Manage daily administration and general monitoring to keep the Coupa within their portfolio running well.
Provide support for, and timely resolution of, escalated issues on/with, those Coupa.
Support daily administration of Coupa applications, including health monitoring, log inspection, capacity planning, and performance tuning. Automation of many of these tasks is strongly encouraged.
Perform platform specific assignments related to mobile/kiosk platform management
Monitor incident queues dedicated for Coupa, responding to tickets by severity and in accordance with agreed-upon SLAs.
Maintain a roadmap of Coupa future state, inclusive of planned integrations, features, or enhancements.
Create and/or maintain application-specific documentation including data flow diagrams, user training materials, data dictionaries, etc.
Required Experience and Skills
Support experience with mobile ordering platforms and user facing kiosk technology
Deep application knowledge of one finance applications Infor SUN, Coupa
Experience in Inventory systems (Dataworks), Hospitality systems (Oracle Opera), Sales systems (Oracle Simphony), is a added advantage
Excellent communication, organization, and presentation skills
Other Desired Experience
Integration experience with EDI or cXML
Hospitality experience a strong plus
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