Job Description

COUPA Admin support: Financial Systems Admin support - Support IT teams on their needs around configuration, changes to all applications in Financial systems environment in accordance with team policies and priorities . Provide planning, implementation, and training for the Coupa application . Provide support for users of the Coupa application . Troubleshoot and debug production issues . Create and maintain training/new user material . Partners internally to manage the development and support of Coupa integrations . Responsible for deep business process knowledge to identify and propose process efficiencies within Coupa across the entire Source to Pay process - Sourcing, Bid Analysis/Award, Supplier Onboarding, Procure to Pay (P2P) . Designs and configure Coupa to account for new process requests/requirements . Reviews major release notes for Coupa and provide assessment and impact analysis to Hines management . Manage user acceptance testing for new functionality and defect resolution . Collaborate with Information Technology to develop goals, objectives, and priorities for Coupa to ensure that the needs of internal clients are met . Manage the rollout and use of multiple modules within Coupa - starting with Sourcing, Supplier Onboarding, P2P . Anticipate, research, report, and act on processes to improve and maintain system consistency and enhance end-users\' experience . Train and mentor team members on Hines processes within and outside of Coupa . Configuration of Content Group, Enterprise COA, Approval chains. PO Customization, Tax codes . Troubleshoot and debug SIM related issues . Creating Reports into Coupa as per the Audit Purpose . Handling Coupa Upgrade activities

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