Job Description

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About the Employer

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Global Finance & Business Management ("GF&BM") India is a combined Line of Business-aligned (LOB-aligned) finance & business support team located in India and is part of JPMorgan's global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm's Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm's capital.

GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main "pillars" of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions. The scale, depth & diversity of GF&BM India provides its employees extensive opportunities to learn and move within the organization, thereby gaining rich experience to build a long-term career with the firm.

We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.

JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful.

Role Description:

The Operations and Automation Support Analyst will be responsible for providing best-in-class operational support and analysis for the SFP Team and end users. The SFP Analyst will identify process inefficiencies and help create automations for process improvements. The member will learn and partner with team members across the globe to provide seamless execution and delivery of operational processes to key stakeholders, as well as regular testing of the SFP applications' enhancements. The successful candidate will take ownership of daily operational processes and provide deliverables within established Service Level Agreements.

Primary Responsibilities:

• 4 + years' experience in OPS/Automation testing with financial domain experience
• Independently Manage the communication as well as become a responsible point of contact for various stakeholders.
• Should have good experience in Reconciliation of data in Excel, writing and running SQL queries
• Should be able to perform Test Analysis, Test case preparation and reviews and Test execution
• Experience with Agile methodologies
• Ability to quickly ramp up on new projects and be able to multi task between different projects as needed
• Automation skillset using Selenium, Python, Alteryx, Data Analytic tools like Tableau/Qlikview
• Experience with Data Modelling tools is good to have.
• Possess strong communication-written and oral

Qualifications & Core Competencies:

• Bachelors / Master's Degree in Computer Science/Computer applications/Related field
• Technical skills-Proficiency with SQL, Databases, Excel, Selenium, Alteryx, Python
• Working knowledge of Management Reporting with good analytical skills
• Strong interpersonal skills, capable of communicating at all levels
• Excellent business writing and verbal English communication skills
• Strong control and quality management skills; accuracy and attention to detail is vital
• Assertive and self-confident, comfortable when interacting with senior management
• Demonstrates flexibility, teamwork and Multi-tasking
• Must be detail oriented and maintain professional behavior under stressful situations

Shift: 11.30 am - 8.30 pm

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.