Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, f

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at. Global Finance & Business Management ('GF&BM') India is a combined Line of Business-aligned (LOB-aligned) finance & business support team located in India and is part of JPMorgan's global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm's Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm's capital. GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main 'pillars' of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions. The scale, depth & diversity of GF&BM India provides its employees extensive opportunities to learn and move within the organization, thereby gaining rich experience to build a long-term career with the firm. We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes. JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful. The current opening is within the GF&BM India Control Management team in Bengaluru which forms part of the Control & Program Management LOB within GF&BM India. About the Team The GF&BM India Control Management team is responsible for ensuring a strong and consistent control environment across the GF&BM organization in India. Control Management is accountable for oversight of control issue identification, escalation, evaluation and remediation and plays a key role in promoting consistency of approach across both Corporate and Line of Business teams. About the Role This is an Associate role within the GF&BM Control Management team in Bengaluru, India. The incumbent will be the first line of defense supporting control management activities for designated GF&BM Line of Business (LOB) / Functions in India. The responsibilities of the incumbent will include (but not limited to) the following: o Support the Control Management book of work that includes end-to-end coverage of Operational Risk, Business Resiliency Risk, Information Risk, Transition Risk, SOX / CCAP Governance, Process Risk Reviews, High Risk Manual Process Reviews, Data Loss Prevention, User Tools & Intelligent Solutions Controls, Policy compliance monitoring, MIS and metrics reporting, etc. o Perform design and operating reviews of designated LOBs / Functions in line with the annual plan to assess the effectiveness of the process and activities, identify design / operating gaps, work with business to remediate them and perform post implementation reviews o Collaborate with LOB management and leadership teams locally & globally to deliver on the agreed control management goals & objectives o Strengthen collaboration with Global Control Managers to drive the control management agenda in a well-defined, seamless & consistent manner o Engage with colleagues within LOBs and other control partners like Compliance, Risk, Resiliency and Audit to ensure governance and reporting of key risk indicators, control metrics, resiliency and compliance parameters and ensure timely closure of actions airing thereon o Collaborate effectively with colleagues across GF&BM India / India Corporate Center / Global Control Management to support Control Management agenda as and when needed o Review current operating model and make suitable amends in the governance framework to support planned business growth o Ensure continuous awareness and education on risk and control agendas through trainings, roadshows, sessions and expos o Proactively identify existing and emerging risk themes / issues and maintain robust control environment to remediate any gaps o Actively participate in local / global Control Management projects and initiatives from time to time Desired Candidate Profile Education & Experience: o CA/CS/CWA/MBA (Finance) with 5-7 years of post-qualification experience o Proficient knowledge of risk and control management concepts with the ability to design, create and evaluate the operational risk and control environment o Hands-on experience in Operational Risk, Internal Controls, Audits, Risk & Control Management, Governance & Compliance, Process Risk Reviews, etc. o Working knowledge of Finance & Business Management functions o Hands-on experience of people and stakeholder management o Proficient in MS Office applications and allied business intelligence tools Skills: o Be the first line of defense and independently support the business function on control management agendas o Act as a trusted business advisor and provide independent assurance to LOB management teams o Understand Finance function and be able to appreciate its linkages across business process o Possess strong stakeholder management skills and should be able to face senior management personnel with confidence and determination o Exceptional inter-personal, collaboration, relationship management & client partnering skills o Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner o Be assertive and communicate effectively across multiple levels and handle challenging situations tactfully o Display strong risk acumen, control mindset, project management aptitude and auditing skills o Be able to think pragmatically and add value to business through control management initiatives o Should be a self-starter and carry a proactive & positive approach o Display strong networking skills and able to manage stakeholder expectations and attain desired objectives o Ability to work with various cross-functional and cross-location teams o Ability to multi-task and capable of delivering on multiple priorities o Ability to work under pressure and make accurate decisions in a fast-paced, result driven environment Shift Timing: 12:00 PM to 9:00 PM IST