Job Description

Excited to grow your career? The Risk and control Innovation function works with various stakeholders of COO Risk and controls members to simplify processes around operational controls, controls testing through business analysis, data analytics and controls process automation. Members of Risk and Control Innovation must be proficient in the development and use of analytical tools like Alteryx, Tableau dashboards, Python, UI Path to enable automated solutions that enhance efficiency and effectiveness of Risk and Control function. Ideal candidates should have strong functional knowledge of banking processes and related risks and controls. The Risk and control Innovation Associate is a critical role in developing, providing, managing, improving, and enhancing user support services within Risk and Control function. A key success factor for the candidate will be ongoing collaboration and engagement with various stakeholders. In addition, the candidate will be expected to strictly adhere to total quality management practices to drive quality in all activities
Responsibilities:

• Analyze Business process flows through process mapping and identifying innovative opportunities for business simplification
• Extract actionable insights based on advanced analysis of user behavior and activity
• Take a data-driven approach to enhancing data quality of inputs, processes, and results
• Provide updates via reports and dashboards to senior leadership on key insights, findings, and actionable items
• Understand regulatory implications and develop mitigation / opportunity strategies
• Stay abreast of latest technological developments and, where and when feasible, incorporate into Innovation's offerings
• Ensure robust quality control in the analytical processes
• Ensure strong documentation protocols, including requirements, process flows, approvals, and signoffs
• Cross functional leadership (communication and influencing) to drive towards common goal

Qualifications:

• 2+ years of relevant experience
• Hands on experience with chat bots, AI, ML, NLP, NLU, and related domains
• Strong communication, project management, and stakeholder management skills
• Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data
• An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
• Ability to construct and tell a story based on data insights
• Intellectually curious, consistently seeking and developing new opportunities
• Experience in auditing and audit lifecycle a plus
• Experience working in a global, multicultural, and diverse environment

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Risk Management - Job Family: Business Risk & Controls - Time Type: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting