Job Description

:

Job Responsibilities

• Design and develop various reporting and analytical initiatives that measures and demonstrates root cause issues, risks, trends, gaps, or other business needs.
• Become a source of knowledge and expertise for AML, KYC, and basic customer data sources and elements. Works closely with Subject Matter Experts to understand reporting and analytical needs based on practical business problem statements.
• Ability to query and display large data sets while maximizing the performance of the workbook
• Develops use cases and acceptance criteria to demonstrate and validate that functionality being delivered fulfills business requirements
• Ability to interpret technical or dashboard structure and translate complex business requirements to technical specifications
• Provide guidance and support to Individual Contributors on research and analytical recommendations on business and/or technology requirement documents.
• Create and sponsor Business Requirement Documents; influence appropriate prioritization throughout the development process.
• Positively and creatively influence change and champion mission critical change initiatives; prepare and help others to anticipate and manage through change
• Responsible for coaching and mentoring less experienced team members and operations partners.
• Work has a major impact on the corporation/LOB.
• Prioritization of deliverables based on priority, staffing, competing projects and activities.
• Maintain oversight of AML/KYC Operations while executing day-to-day responsibilities; including identifying and making recommendations to develop and enhance processes, procedures, and systems.

Required, Qualification, capabilities and skills:

• Bachelor\'s degree or equivalent experience required
• Minimum of 5 years of financial service experience in controls, audit, quality assurance, risk management, or AML/KYC preferred.
• Experience in agile product delivery and working across global teams preferred
• Ability to work non-typical schedule to accommodate partners in various time zones
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access
• Advanced Tableau development skills preferred
• Knowledge of Alteryx preferred
• Business knowledge - ability to understand the business / knowledge of regulation/Firmwide Standards surrounding business
• Data synthesis and ability to work with large data sets to come to conclusions/present options
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Highly organized and able to manage multiple deliverables in concert with one another
• Work autonomously to effect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Process analysis / design acumen - ability to understand a process and associated risk to inform control design
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Understanding root cause / identifying control breaks.
• Developing timely and sustainable solutions

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase