Job Description

Role Responsibilities

Strategy

The Control Assurance & Testing Senior Manager is a permanent people leader role with the following responsibilities:

• Support the Head of Control Assurance and Conformance Testing in leading a team of control assurance & testing analyst to plan, execute and report control assurance & testing activities for T&I
• Assist with the development and periodic refresh of the Conformance Testing and Control Self-Assessment Review Plan, as well as the development and enhancement of the Conformance Testing and Control Self-Assessment Review framework and methodology for control self-assessment review/control testing and reporting.
• Lead the execution of a consistent, sustainable and re-performable control self-assessment review and control testing framework/methodology for the bank's technology environment.
• Serve as a lead for conformance testing or control self-assessment review, ensure appropriate testing or review is performed by control assurance & testing analyst, analyse and document report findings, and communicate findings to corresponding control/process owners
• Review conformance testing/control self-assessment review working papers and report
• Support the provision of timely and accurate control self-assessment review and control testing MI to the respective risk forums
• Identify opportunities for automation of controls testing
• Additional responsibilities will include participating in any ad-hoc or regulatory based control assurance activities as part of the T&I Risk and Control assurance agenda and strategy

Business

• Responsible to develop and maintain the Conformance Testing and Control Self-Assessment methodology, templates and process documentation required for Conformance Testing and Control Self-Assessment review activities
• Tracking and monitoring of material actions and risks arising from Conformance Testing and Control Self-Assessment activities (e.g. Testing/Review outcome, action assigned etc) and escalate as appropriate to the Head of Control Assurance and Conformance Testing
• Prepare regular reporting on Conformance Testing and Control Self-Assessment program for various stakeholders

Processes

• Support the Head of Control Assurance and Conformance Testing to design and implement the Conformance Testing and Control Self-Assessment Review methodology and ensure that the Conformance Testing and Control Self-Assessment review deliverables meets the quality standards set out in the methodology
• Contribute in the development of knowledge base of controls for Control Self-Assessment purpose
• Support the continuous improvement of control testing and control self-assessment review, aligning to and avoiding duplication with other assurance functions

People and Talent

• Lead through example and build the appropriate culture and values.

Set appropriate tone and expectations from wider teams and coach them when required. * Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

• Develops others through coaching, feedback, exposure, and stretch assignments.
• Employ, engage and retain high quality people, with succession planning for critical roles.
• Ensure the team members have a clear Job description and understand their role and responsibilities
• Monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Contribute to the team to ensure that all activities are in line with and support of the Operational principal risk type under the Bank's ERMF
• Drive the adoption of risk management framework through Conformance Testing, Control Self-Assessment review and/or thematic review
• Work with other control assurance teams to drive efficiency, effectiveness and reduce duplication

Governance

• Support the Head of Control Assurance and Conformance Testing to develop the annual plan and manage the execution of the plan to achieve the target on quality, timeline and budget
• Produce trend analysis of common control failures and thematic issues to enable a holistic view of risk management and control assurance
• Define metrics and dashboards for monitoring and reporting purposes
• Initiate, review and generate graphs, numeric data as well as statistics for reporting purposes
• Provide regular status updates including tracking against review/testing requirements and plan forecasts

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Technology & Innovation (T&I) Domain heads and process owners
• T&I Domain risk managers and teams
• T&I Risk Control
• Country CIO
• Country Technology and Risk & Control teams
• Group Operational risk
• CISO / ISO
• Group Internal Audit

Other Responsibilities

• Adopt Here for Good and the Group's brand and values.

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant.

Our Ideal Candidate

• Bachelor's degree in computer science, software engineering, business management, accounting, finance or related field.
• Minimum ten (10) years of technology risk and/or technology audit experience, preferably in financial institution
• Prior experience with technology control testing, control assessment and/or auditing including report writing
• Solid understanding of Risk Management areas, control testing, risk and control assessment process and audit fundamentals
• Strong control mindset, role-modelling the importance of good governance and able to demonstrate courage in challenging processes or practices that fail to deliver a well-controlled business
• Knowledge of key Financial Institution regulations and background with the Financial Services Industry
• Interpreting and applying regulatory rules to IT control libraries and articulating the impact of control failures
• Good understanding of financial institution technology operations and systems.
• Strong managerial, influencing and negotiation skills
• Strong problem-solving skills and ability to multitask
• Strong analytical thinking with ability to clearly and succinctly present trends and highlight material findings
• Strong written & verbal communication skills, report writing skills
• Highly motivated, results driven, and have an ability to work well where team are based offshore
• Possess the coordination and interpersonal skills required to work across various functions and seniority level globally and locally
• CISA or similar testing/audit qualifications are considered an advantage

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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