Job Description

Plan and manage projects to ensure the performance and delivery of the services within timelines and with expected quality. Priorities all short/long term projects or assignments to meet the requirements. Interface with external and internal stakeholders for the adequacy of coverage and support. Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts. Identify the risk associated with the non-compliance of contractual obligation. Address contractual queries from engagement stakeholders in case of any ambiguity. Provide clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest of the Capgemini as Service Provider. Draft, review and validate Contract Change Requests, Amendments, SOWs, Work Orders and provide the insights. Coordinate with Capgemini internal team form initiation till the execution of these contract documents. Process Improvement. Bring improvements in the existing business processes for optimization and meeting new quality standards. Primary Skills Knowledge and experience in Contract Management. Must be knowledgeable of the major elements of outsourcing contract(s). Understanding the complex outsourcing contractual structures. Secondary Skills Knowledge in commercial and service level accepts of complex IT/outsourcing contracts. Drafting and negotiation of contract documents. Successfully negotiate contracts with compelling arguments.

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