Content Management Reliability Lead (documentum, Itil Service Mgmt)

Year    Hyderabad, Telangana, India

Job Description


About the role

Location: Hyderabad

About the role:Responsible for leading and overseeing the management, development, and reliability of the Documentum content management system. Driving operational initiatives, collaborating with vendor partners to meet SLAs and KPIs, and implementing excellence in operations and continuous improvement

Your responsibilities include but are not limited to:

  • Develop and implement a strategic roadmap for the Documentum content management system, aligning it with the organization\'s goals and objectives.
  • Direct a team of content management professionals, including developers, administrators, and support staff.
  • Ensure the reliability, availability, and performance of the Documentum platform. Implement best practices for system administration, monitor system performance, and proactively address any issues or bottlenecks to ensure a smooth and uninterrupted operation.
  • Develop and enforce content lifecycle management processes within the Documentum system. Collaborate with external vendors and contractors to ensure the delivery of high-quality services and solutions related to Documentum.
  • Provide support to end-users of the Documentum system, including troubleshooting issues, answering inquiries, and delivering training and documentation to ensure users are equipped to effectively use the platform.
  • Ensure the security and compliance of the Documentum system, including implementing access controls, data encryption, and backup and recovery procedures. Stay updated with industry best practices and regulatory requirements to ensure the system meets all necessary standards.
  • Collaborate with multi-functional teams, including IT, business units, and external partners, to ensure the seamless integration and utilization of the Documentum system. Engage with customers to understand their needs, gather requirements, and provide regular updates on system performance and improvements.
  • Continuously evaluate and improve the Documentum platform and related processes. Stay updated with emerging technologies and trends in content management to find opportunities for innovation and optimization.
Role Requirements
  • Bachelor\'s or Master\'s degree or equivalent experience in Computer Science, Information Systems, or a related field.
  • 14+ years relevant Enterprise Content Management experience, from technology or health care center . 10+ years of extensive knowledge on Documentum tools such as D2, D2LS, Webtop, DFC, D2-REST etc. Excellent grasp of Documentum Life Sciences Suite and the value proposition it offers
  • Recent development experience in LSRD, eTMF or SSV. Developing D2LS and D2 automated deployments using CI/CD scripts
  • Solid understanding & experience in GxP, eCTD, GAMP and delivering validated applications (21 CFR Part 11). Knowledge and hand-on of CICD and how Documentum application can be deployed via Jenkins, Cloudbees other CICD tools is a must.- Work alongside CICD engineer to script the deployments.
  • Migration experience using Migration tools such as FME Migration Center, Content Bridge etc. Solid understanding of various flavors of Unix (AIX, Linux etc). Should have proficient knowledge and hands on experience on automation and technology concepts like Automation Platform and Technologies (Cloud Bees, Jira, Kubernetes, Docker, Jenkins, Ansible scripts etc.) including the build and release support
  • Full stack including Middleware and Client Technologies (Java, WebLogic, Tomcat, Client Plugins, Client applications etc.)
\xef\x82\xa7 DocShifter and I4R technologies
\xef\x82\xa7 DEVOPS
\xef\x82\xa7 CI/CD Tools
  • Proficient in techniques for performance testing, improvements and tuning RDBMS query performance. Knowledge on Documentum application integration with third party applications
  • Pharma Domain knowledge of Life science and Regulatory process
Why consider Novartis?

Our purpose is to reimagine medicine to improve and extend people\'s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:

https://www.novartis.com/about/strategy/people-and-culture

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams\' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network

Functional Area

Technology Transformation

Division

Operations

Business Unit

DATA, DIGITAL & IT

Employment Type

Regular

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Shift Work

No

Early Talent

No

Novartis

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Job Detail

  • Job Id
    JD3216466
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year