Job Description

Position Purpose

Provide scientific content to Pfizer\xe2\x80\x99s global customers (internal & external) which deliver trusted information to enable better decision making by healthcare professionals.

Primary Responsibilities

Content Management

• Support MI and publications colleagues across the Enterprise in delivering clinical/scientific content (e.g. literature searches, bibliographies, reports) for internal and external customers

• Retrieve and catalogue scientific content/publications for Medical Information colleagues across the enterprise, which supports external customers. Ensure all articles used in response to unsolicited medical information enquiries are compliant with copyright laws by:

• Using Pfizer\xe2\x80\x99s copyright licenses to support content delivery
• Liaising with external organisations (e.g. Congresses) to obtain copyright permissions
• Ensure all content/publication updates meet internal and external compliance guidelines
• Support internal colleagues worldwide by processing requests for scientific information via e-mail, phone and in person
• Order, organize and maintain scientific information and publications from various sources
• Provide support for internal product newsletters and external therapy area (TA) Publications Updates (PUs)

• Perform regular searches for literature updates
• Ensure recipients receive timely updates in an appropriate format
• Update and manage recipients distribution lists
• Under advisement of Aurora Subject Matter Experts assist with Aurora Business Rule updates

Content Monitoring

• Support business development integrations into Aurora (e.g., data migration and documentation support, record QC, transition guidance support)
• Primary Manuscript monitoring support for the PMT related to Pfizer\xe2\x80\x99s 18 month Primary Completion Date (PCD) submission commitment
• Assist with monitoring/QC Aurora for Direct Object Identifier (DOIs), Open Access publishing data, and other metrics which support reporting and dashboard development

Metrics & Reporting

• Ensure consistent recording of content delivery metrics for global reporting
• Ensure that all cases handled are recorded consistently & compliantly using Grace (inquiry management system) and content management systems and meet expected turnaround times
• Assist with Digital Science data analytics (e.g. Top 20 Year End; Top 10 OA Quarterly reports)
• Oversight of Commercial and Plain Language Summary (PLS) report updates and distribution

Technical Skill Requirements

• Good working knowledge of copyright, as related to the pharmaceutical industry
• Experience of cataloguing items using a library management system
• Familiarity with biomedical databases
• Computer literacy; understanding and experience of a range of software packages and applications
• Good working knowledge of MS office applications, in particular Outlook, Access, and Excel
• Familiarity with citation formats and content delivery systems
• Ability to plan, organise and prioritise
• Good attention to detail
• Ability to work under pressure and at speed
• Ability to communicate effectively verbally and in writing
• Ability to work both as part of a \xe2\x80\x9cvirtual\xe2\x80\x9d team, and as an individual with minimal supervision

Qualifications (i.e., preferred education, experience, attributes)

• Minimum 2 years experience in a similar environment and/or degree in related subject
• Proficient in English Language, both written and verbal
• Experience in medical information and/or scientific publications preferred

NOTE: successful candidates will be expected to work a shift to align with the operating hours of the European Offices in Portugal and the UK
Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Medical

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Pfizer