Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism Managed Services

Management Level Associate

& Summary A career in Knowledge Management, within Internal Firm Services, will provide you with the opportunity to play an integral part of knowledge sharing across the PwC network so that we can continually provide better service to our clients. You\xe2\x80\x99ll help organise and manage various sources of information as well as provide research support for internal and external clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm\'s code of ethics and business conduct.

You will play an integral role in services provided to clients and will need to:

Understand the process flow related to work requests, and the optimal and required manner in which to document results of work performed.

Participate in a wide range of projects and collaborate across multiple work streams; consistently demonstrating creative and analytical thinking, individual initiative and timely completion of assigned work.

Consistently demonstrate teamwork dynamics by working as a team member, building solid relationships and proactively seeking guidance, clarification and feedback.

Serve as participant on communications with numerous engagement teams.

Organizing, categorizing and publishing content and information using specific tools and channels, for use by different groups and individuals within the organization. Reviewing text-based content and making judgements based on policy guidance.

Removing client sensitive information from PwC internal documents and client deliverables to comply with legal requirements, mitigate risk and allow the re-use of content knowledge assets within the firm.

Performing secondary/desk research in PwC internal as well as external sources to help develop content for marketing material, internal communication campaigns, internal reports and client proposals, with limited opportunity to write/create original content.

Master\xe2\x80\x99s Degree in English/ Mass Communications/ Any other relevant field

2 \xe2\x80\x93 4 years relevant industry experience in fields such as web content development, book publishing, journalism, etc

Experience in writing/editing/proofreading

Experience in client management (preferred)

Expertise with Microsoft Office

Knowledge in Google Suite

Basic HTML knowledge is preferred

Good verbal and written communication skills (Good interpersonal skills and ability to build rapport)

Analytical skills

Key personal attribute

Ability to work with multi-cultural stakeholders

Self-motivated and capable of working both independently and in a team

Creative thinking, ability to motivate people and promote new ideas

Self-starter with ability to multi-task and constantly reprioritise in a high-pressure environment

Eye for detail

Flexible and adaptive to changing needs of the team

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

PwC