Job Description

. work fast, always learn, accept failure, and iterate again . always start with user needs, working towards user outcomes and business goals . champion simplicity, efficiency and consistency, in all your work . collaborate across team boundaries, using shared, agreed processes, tools and methods. What you\'ll be doing: . building, editing and publishing content in our CMS, Adobe Experience Manager (AEM) . using Headless AEM, building content models, content fragments and providing JSON files . working with HTML such as wrapping content in paragraph tags, bold tags and bullet tags . testing content, troubleshooting, helping investigate issues, and provide fixes during AEM releases . understanding and supporting the creation of new customer journeys, working with squads to identify pain points and user needs . working closely with developers and designers to continuously improve content and how it\'s delivered to the end user . collaborating with our in-house SEO Specialists to ensure content is SEO informed and optimised . using research and data to inform your work . supporting designers to present complex information in a brilliant, personal, and simple way . ensuring content governance and compliance is followed and challenging when it isn\'t . supporting content creation by proofreading and acting as a second pair of eyes to ensure accuracy and consistency of content . creating accessible content by following the Web Content Accessibility Guidelines (WCAG) . using automated Accessibility testing tools, such as Wave or other browser plug-ins . being an active member in our content community, using what you learn every day to improve ways of working and tooling for everyone . occasional out of hours content support for major campaigns. Your experience: . Proven experience of producing and updating content in AEM . Ideally some experience of Headless CMS . Working knowledge of HTML . Experience in delivering content that adheres to SEO and web accessibility guidelines . Working with content publishing processes and content governance . Experience working with agile, multi-disciplined teams in a fast-paced environment . Experience in using data and insights to inform decisions and improve content.

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