Job Description

We're seeking a Content Designer to help shape the future of transportation with innovative, functional, and delightful experiences for Uber riders. Working with the Rider/Maps design team, you'll craft content strategies and UX copy that guide users through the app with clarity and ease. You'll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber.



In this role, you'll focus on projects that require a balance of strategy, systems thinking, and creativity. You'll help establish the effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber's commitment to accessibility, inclusivity, and simplicity.



What you'll do



1. Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language

2. Develop scalable frameworks that align with global user needs and business goals.

3. Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences

4. Incorporate insights and data from research, user feedback, and analytics to validate and improve your work

5. Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber's global standards

6. Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber

7. Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment

8. Develop content guidelines and other tools to grow the practice of content design at Uber



Basic qualifications



1. 3+ years of relevant experience in content design ajd UX writing

2. A portfolio demonstrating your ability to craft clear, impactful content for digital products

3. Experience collaborating across cross-functional teams to deliver user-centered solutions



Preferred qualifications



1. A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking

2. Experience designing for consumer-facing products with an understanding of content design best practices

3. Familiarity with localization, accessibility, and global content standards

4. Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines

5. Strong communication and presentation skills, with the ability to advocate for content decisions

6. Background in conversational content design is a plus