Job Description

P1


C1


STS


Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials.


Collaborate with developers, engineers, product managers, and SMEs to gather technical information.


Create standardized templates and maintain consistency across documents.


Edit and update documentation in line with product and process changes.


Ensure compliance with company style guides, branding, and regulatory standards.


Create and edit instructional videos, product demos, onboarding videos, and explainer videos.


Integrate voiceovers, captions, animations, screen recordings, and graphics to enhance video quality.


Manage the end-to-end video production process: planning, editing, revisions, and publishing.


Optimize videos for web, internal learning platforms, and client-facing portals.


Maintain video content libraries and ensure all media is appropriately archived.


Ability to create storyboards and script content when needed.


Strong understanding of technical concepts, software development lifecycle, APIs, and product workflows.


Work closely with product, engineering, training, marketing, and communication teams.


Participate in sprint reviews, product demos, and other cross-functional meetings to gather content.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.