Job Description

Role Description We are seeking a skilled Business Analyst with deep expertise in the healthcare provider domain, particularly in Electronic Medical Records (EMR), Hospital Information Systems (HIS), patient experience management, value-based care models. The ideal candidate will act as a critical bridge between business stakeholders and the IT delivery team, helping define and shape solutions that improve patient care and operational efficiency.


Business Engagement & Analysis


Requirements Gathering & Documentation


Solution Collaboration


Validation & Rollout


Required Skills & Qualifications:


10+ years of experience as a Business Analyst in the healthcare provider/Hospitals domain.


In-depth knowledge of EMR/EHR systems HIS modules (e.g., Clinical Management, Patient Management, RCM, Lab, Radiology), and patient engagement digital platforms.


Strong understanding of value-based care, clinical workflows, and population health initiatives.


Experience working with patient experience tools or platforms aimed at improving outcomes and satisfaction.


Excellent communication and stakeholder management skills able to collaborate with clinical leaders, operations, and IT teams.


Strong analytical, problem-solving, and documentation skills.


Experience with Agile methodologies, including user story creation, backlog grooming, and sprint ceremonies.


Familiarity with JIRA, Confluence, or similar tools for managing requirements and documentation.


Preferred Qualifications:


Experience working in digital health transformation projects or care coordination platforms.


Certification in CBAP/CCBA, PMI-PBA, or Scrum Product Owner (CSPO) is a plus.


Knowledge of FHIR, HL7, and healthcare interoperability standards.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.