Job Description

Our SAP Service Line is currently looking for industry-leading SAP SD professionals with hands-on experience. This position is ideally suited to someone who has decent experience in full-cycle implementation including requirements gathering, planning and scoping, application design, configuration, testing, deployment, and post-go-live support.

You are required to have skills in the following areas:

# Minimum 4 to 5 global SAP SD support experience, SAP version from 4.6 to S/4 Hana
# Extended multi-project experience with Sales and distribution, Sales Orders, Outbound Deliveries, Pricing Customer returns, etc.
# Strong experience with EDI communication as it relates to processing daily/weekly forecasts and its integration with Sales related processes.
# Ability to analyze incoming Incidents, Service Requests, and Change requests, Take ownership of SAP-related incidents
# Actively manage the open incidents in the SAP Support queue and ensure detailed updates, follow-up and resolution, and closure
# Responsibility for SAP process, job monitoring, and rescheduling assisting business users with the execution of business transactions and month/weekend close processes.
# Ability to do technical analysis and make an informed decision on the next steps and teams involved
# Providing accurate, detailed documentation to the user on the incident, request, or problem
# Communicate clearly, effectively, and professionally to all people regardless of role in the company
# Resolve SAP incidents and manage requests and problems with limited assistance.
# Establish settings for various integration points which affect SD, in coordination with the other modules like MM/EWM/TM/FI/APO/web, etc.
# You need coordinate, communicate, and assign tasks within the team
# Besides these more project-related activities you will also be involved in more strategic plans within the company, and you will be seen as the driver for new initiatives and innovation topics sometime
#Experience in Support engagements which includes defect resolution, Incident & release management in multi-system clients, and multi-geography environment for SAP ECC supports
# Experience includes Business co-ordination, small requirement gathering, fit/gap analysis, & design, Functional specs preparation, Testing, and support

Job Responsibilities:

Manage Technical architecture analysis, research, design and development of new functionality and integration with key applications and services under SAP ecosystems. Design new solution extensions based on customer requirements. Provide architecture and design guidance to the development team.

Manage business IT requirements associated with the sales and marketing function with a specific focus on Order to Cash. Manage the interfaces and dependencies between sales orders, delivery, and planning to the manufacturing systems and processes. This includes the cross-functional review and fit/gap assessment of all requirements, ensuring alignment of architecture solutions across all process/domain areas.

General Purpose

Under general direction, the IT Solution Architect - SAP OTC is responsible for the design, development, implementation, and maintenance of the information systems. Provide recommendations for enhancements/changes that may involve custom design, optional, and third-party products to improve the efficiency and effectiveness of systems. Participate in the design, development, and implementation of tests and production objects. Perform configurations, change management, training, and testing activities as required. Consult on technology changes that will impact work process and recommend and take corrective/preventive actions. Facilitate the establishment of standards and best practices.