Job Description

A computer operator monitors and maintains computer systems and networks to ensure smooth and efficient operations. Key responsibilities include troubleshooting hardware and software issues, performing routine maintenance like backups and updates, installing software, and responding to system alerts and user inquiries. This role is crucial for the integrity and availability of a company's IT infrastructure and can be found in various industries, often working from a data center or server room.
Core responsibilities

• System monitoring: Watch over computer systems and networks to ensure optimal performance and security, responding to error messages and alerts.
• Maintenance and updates: Perform routine maintenance tasks, including running backups, updating software, and maintaining equipment.
• Troubleshooting: Diagnose and resolve hardware, software, and network problems in a timely manner.

• Technical support: Assist users by answering questions, resolving problems, and providing guidance on how to use systems.

• Data management: Execute jobs according to production schedules, manage data backups, and ensure data integrity.

• Installation and configuration: Install, configure, and maintain computer equipment, peripherals, and software.

Required skills and qualifications

• Technical proficiency: A strong understanding of computer systems, multiple operating systems, and the ability to troubleshoot hardware and software is essential.
• Problem-solving and analytical skills: The ability to follow directions and solve problems as they arise is crucial.
• Education: A high school diploma is typically the minimum requirement, though some employers may prefer or require an associate's degree or certificate in a related field like Information Systems.

Skills Required