Job Description

Overview The Community & Social Media Executive plays a vital role in managing the organization\'s online presence and reputation. They are responsible for building and nurturing the online community, engaging with the audience, and driving brand awareness and loyalty through various social media platforms and online forums. Key Responsibilities Develop and implement social media strategies to increase brand visibility and community engagement. Create and curate engaging content for social media platforms, including posts, graphics, and videos. Monitor and respond to comments, messages, and reviews across social media platforms and online forums. Collaborate with marketing and PR teams to ensure consistent branding and messaging. Analyze social media data and trends to optimize content and engagement strategies. Manage online events, campaigns, and promotions to drive community participation and interaction. Stay updated on industry trends, new social media platforms, and best practices. Identify and engage with key influencers and brand advocates within the community. Respond to customer inquiries and issues in a timely and professional manner. Track and report on social media KPIs and community engagement metrics. Stay informed about trending topics and discussions within the industry for content optimization. Implement social media advertising campaigns to support marketing objectives. Contribute to the development of the overall digital marketing strategy. Collaborate with cross-functional teams to ensure brand consistency and alignment with business goals. Manage social media content calendar and scheduling tools. Required Qualifications Bachelor\'s degree in Marketing, Communications, Business, or related field. Proven experience in social media management and community engagement. Demonstrated success in developing and executing social media strategies. Proficiency in using social media management and analytics tools. Excellent writing and editing skills with a strong attention to detail. Strong understanding of social media platforms and their respective best practices. Ability to analyze and interpret social media metrics and translate insights into actionable strategies. Experience in creating visual content using graphic design and video editing tools. Exceptional interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced environment. Knowledge of SEO, keyword research, and content optimization. Experience in customer service and crisis management on social media. Up-to-date with the latest trends and best practices in social media and community management. Strong project management and organizational skills. Ability to work effectively both independently and as part of a team. Skills: social media management,community engagement,content creation,analytics,customer service

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