Job Description

About Thousand Faces Club:

• Thousand Faces Club is a community for creators to find peers, seek mentorship and discover best practices. It's a place for passionate creators to hang out to make their road to success more delightful and less lonely.
• Thousand Faces Club is an initiative by Phyllo. Phyllo is a data gateway for developers and businesses to access data of creators / digital solopreneurs directly from the source platforms (e.g. YouTube, Twitch, Upwork, Shopify) with their consent.

About the role

Community managers at Thousand Faces Club at the face of the community. You will act as the bridge between the content creators and the organisation. In short, you will be responsible for the vibe check of the community. The world will see Thousand Faces Club through your story. Your role will be spread across the following responsibilities.

Create:

• Create and host an engaging events calendar for the community to learn from the experts about the art of content creation.
• Create and execute a content calendar for the community to spark thoughtful conversations in appropriate channels.
• Identify popular themes and topics to create appropriate channels and nudge creators to join the relevant ones.

Engage:

• Enable conversations among the various community members in the community and during the event.
• Engage with the relevant audience on our social media channels (Twitter and Instagram) and in the community.

Moderate:

• Solve queries of the community members and supporters.
• Enforce community rules and policies.
• Moderate the discussion between creators and the Thousand Faces Club.
• Manage workflows for the different types of community volunteers - support, learning etc.
• Train the key members of the team that would participate in the community to ensure consistency and positive outcomes for users and the brand

Grow:

• Track members' growth and engagement in the community and social media.
• Brainstorm strategies to grow the community membership and engagement.

Skill sets

• A minimum of 2 years of experience in moderating online communities, social media management or content marketing.
• Passion for creator economy. Should have in-depth knowledge about popular creator economy trends.
• Ability to manage and drive team members to align with the mission of the community.
• Should have the ability to understand and track social media metrics. Having a strong knowledge of Excel or Google Sheets is an added advantage.
• Should have an affinity to create content on social media - Reels, carousel, threads, newsletters etc. If you are a content creator then we already love you ❤️
• Knowledge about brand positioning and consistency with an eye for visual details and storytelling.

What we offer:

• This would be a remote position out of Bangalore. Better communities are built with better interactions.
• A work culture that helps you innovate and evolve continuously. Freedom from old school thinking.
• Choose to work in the hours you feel the most productive.
• We don't count your leaves. Take leaves as and when you require and have a healthy work-life balance for yourself.
• Stock Options.
• Laptop of your choice.