Job Description

Hiring For Debt Recovery / Collection Executive (Domestic Process)

Responsibilities

Contact customers via phone, email, or in-person to recover overdue payments.

Explain outstanding dues, penalties, and payment options clearly and professionally.

Negotiate repayment plans in line with company or bank policies.

Maintain accurate records of all customer interactions and payment commitments.

Follow up on promised payments until closure.

Escalate complex or disputed cases to senior management.

Ensure compliance with RBI and company collection guidelines (for banks/NBFCs).

Work with legal or field teams for recovery of high-value or chronic delinquent accounts.

Required Skills

Excellent communication and negotiation skills.

Basic understanding of loan/credit products and EMI structure.

Good documentation and data entry accuracy.

Ability to handle tough or emotional customer situations calmly.

Target-oriented attitude and time management skills.

Educational Qualification

Minimum: 12th Pass or Graduate(Freshers to 2years of exp required)

Mandatory DRA Certificate (Debt Recovery Agent Certificate)

Salary 20k to 25k

Morning shift+6days working

Location-Paschim Vihar

immediate joiners are Preferred

contact no 85888 81075
HR Executive
interested candidates drop your cv

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person